UW Seattle Seeks a Community Engagement Manager

[Announcement from he-sl listserv]

The Carlson Leadership & Public Service Center at the University of Washington Seattle has a full-time opening on our team for a Community Engagement Manager. This position is a great entrance into higher education for a non-profit professional and/or an opportunity for an existing higher education professional to move into a community engagement role. Please forward widely within your professional and personal networks!

A detailed position description is copied below, and can be found online in the UW Hires system, under requisition number 158989. Priority will be given to applications received by Friday, August 31^st. 

Thanks in advance,
Kathryn Pursch Cornforth

Associate Director

Carlson Leadership & Public Service Center

-------

The Carlson Leadership & Public Service Center is pleased to announce an opening for a full-time Community Engagement Manager (payroll title: Program Operations Specialist). The Carlson Center develops and supports programs designed to incorporate academic coursework with community-based learning and leadership development. For much of our twenty-five year history at the University, our focus has been on academic service-learning--working with faculty and departments to develop meaningful  connections with community organizations. Community-based internships and fellowships are also at the core of the Carlson Center’s work. The Carlson Center is also one of nine programs in the Center for Experiential Learning and Diversity that provide opportunities for UW undergraduates to extend their learning beyond the classroom. 

The Carlson Center seeks to hire competitive candidates in all searches. Diversity and equity are core values and foundational concepts in our unit. We are committed to building an inclusive and diverse faculty, staff, and student community—one that reflects the communities in which our students live, serve and learn.

The Community Engagement Manager will lead the day-to-day implementation of our academic service-learning program and have significant responsibility for building community-based and campus relationships that support the overall mission of the Carlson Center. The range of tasks in this position will include: outreach to community-based organizations, work with faculty/instructors to support service-learning pedagogy in their classrooms, direct advising with students enrolled in service-learning courses, and management of online systems and web content to enable and support community-based learning at the University of Washington.

The Community Engagement Manager has these essential job functions:

Service-Learning Program Management (50%)

• Maintain existing partnerships between the University and local non-profit agencies and government offices via site visits, phone calls, and electronic communication
• Provide logistical support for community partner organizations, students, and faculty in relation to academic service-learning courses
• Lead community partner and student communication efforts
• Train community partners to use online system(s) for position posting and student evaluation
• Ensure service-learning position descriptions, registrations, and evaluation processes are completed in a timely manner
• Coordinate responses (email and in person) to service-learning questions/concerns from students, faculty, and community partners
• Oversee and facilitate quarterly classroom presentations and pre-service workshop sessions for all Carlson supported service-learning courses

Service-Learning Program Development (25%)

• Identify and develop partnerships with (new) community-based organizations in a manner that is consistent with Carlson Center values
• Plan and coordinate ongoing training and networking opportunities for community partner organizations
• Develop and implement online and in-person resources to prepare students for service experiences in collaboration with service-learning team
• Support development and implementation of online and in-person training resources for faculty, lecturers, instructors and graduate student instructors
• Collaborate with the Associate Director to support faculty members' knowledge and facility with service-learning and community engagement scholarship, pedagogy and practice.
• Coordinate opportunities for faculty/instructors to attend site visits with community partners to increase communication and understanding of their work

System Management & Development (10%)

• Collaborate with staff team to create content and web-based resources for students, faculty, and community partner organizations
• Support institutional reporting requirements by producing reports on student involvement
• Maintain database of organization contact information and respective engagement opportunity descriptions
• Provide practical and technical support for on-line data management systems to Carlson staff members; this may include but is not limited to student placements, course management, and query design
• Manage communication with students and community partner organizations via our on-line system.

Evaluation, Assessment and Administration (10%)

• Implement existing assessment plan to monitor experiences of students and community partner organizations; develop plan to assess faculty experiences of service-learning; improve existing assessment mechanisms
• Produce quarterly reports for faculty based on student feedback data
• Produce annual reports for community partner organizations based on student feedback data
• Work with service-learning team to monitor and maintain quantity of service-learning courses and identify potential areas for increase/improvements
• Evaluate new and ongoing community sites/partnerships as suitable for student placements through service-learning classes
• Perform administrative tasks that contribute to the operation of the Carlson Center.

Event Coordination (5%)

• Organize regular annual training and recognition events for community partners
• Support the development of additional training and networking opportunities for faculty, students, and community partner organizations
• Coordinate special events related to service-learning, community engagement, and other community-based learning opportunities for students, including workshops, panels, site visits, or other programs.
• Collaborate with campus partners on Spring Celebration of Service & Leadership, MLK Week, and other events as needed

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum two years professional experience coordinating complex and detailed programs with positive outcomes
• Strong desire to pursue racial equity and social justice through initiatives that connect campus with wider community.
• Aptitude for developing collaborative relationships with colleagues, faculty, staff, students, and community partners.
• Demonstrated ability to communicate effectively and appropriately (through written word and public speaking) with varied stakeholders.
• Demonstrated ability to take initiative in a team-based environment, follow through on independent projects, and balance multiple priorities with a strong attention to detail.
• Desire to actively engage diverse populations of undergraduate students.
• Willingness to actively engage in addressing issues of structural inequity, power, and privilege in service-learning experiences
• Commitment to Carlson Leadership & Public Service Center’s values and fundamental mission to engage undergraduates in understanding, building, and improving our communities.
• Demonstrated ability to use basic and some advanced functions of Windows operating systems, Microsoft Office Suite (Word, Excel, Power Point, and Outlook), the internet and web-based forms. Working knowledge of constituent/donor relationship management systems.
• Willing to work occasional evenings and weekends.
• This position requires a criminal history background check.

Preferred Qualifications

• Place-based relationships and network in the Seattle non-profit community.
• A sense of humor.
• Professional experience managing volunteers/interns in a complex non-profit or government organization.
• Experience working with college students, community service programs, and/or service-learning pedagogy.

Salary and benefits are competitive; salary is commensurate with education and experience. 

APPLICATION PROCEDURE

To learn more about and/or apply for this position, please visit UW Hires and Search for Requisition Number 158989. Priority consideration will be given to applications received by Friday, August 31, 2018.

If you have questions, please contact Kathryn Pursch Cornforth, Associate Director, Carlson Leadership & Public Service Center, purschk@uw.edu or 206.616.0784.

The University of Washington is an equal opportunity, affirmative action employer. 

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.